Books: K Douglas Hoffman
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| | Advantage Books: Marketing Principles and Best Practices (with InfoTrac ) (Advantage Series)
Author: K. Douglas Hoffman
List Price: $86.95
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Sales Rank: 190230
Category: Book
ASIN: 0324305729
Publication Date: January 27, 2005
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| | Services Marketing: Concepts, Strategies, & Cases
Authors: K. Douglas Hoffman, John E.g. Bateson
List Price: $195.95
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Sales Rank: 309475
Category: Book
ASIN: 0324319967
Publication Date: December 16, 2005
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| | Marketing Principles and Best Practices (with Access Certificate, Xtra!, and InfoTrac)
Authors: K. Douglas Hoffman, Michael R. Czinkota, Peter R. Dickson, Patrick Dunne, Abbie Griffin
List Price: $154.95
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Sales Rank: 601803
Category: Book
ASIN: 0324200447
Publication Date: January 5, 2004
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| | Marketing: Best Practices
Authors: K. Douglas Hoffman, Michael R. Czinkota, Peter R. Dickson, Patrick Dunne, Abbie Griffin
List Price: $201.95
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Avg. Customer Rating:  4 reviews
Sales Rank: 1078474
Category: Book
ASIN: 0030349990
Publication Date: July 9, 2002
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Condition: Great Buy!! Satisfaction GUARANTEED! Ships within 24 Hours!
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| | Essentials of Services Marketing: Concepts, Strategies and Cases (Dryden Press Series in Finance)
Authors: K. Douglas Hoffman, John E.g. Bateson
List Price: $186.95
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Sales Rank: 1141712
Category: Book
ASIN: 0030288924
Publication Date: June 29, 2001
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Condition: SOME PASSAGES HAVE BEEN HIGHLIGHTED (Airport Place Books does not ship on Saturdays and Sundays. We are unable to ship to "The Republic of Korea".)
|  | | Fundamentos de marketing de servicios/ Fundamentals of Service Marketing
Authors: K. Douglas Hoffman, John E. G. Bateson
List Price: $61.95
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Sales Rank: 2266031
Category: Book
ASIN: 9706862021
Publication Date: June 30, 2002
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| | Essentials of Services Marketing
Author: K. Douglas Hoffman
Buy Used: $10.00
Category: Book
ASIN: B000MVF84K
Publication Date: 2001
Availability: Usually ships in 1-2 business days
Condition: Inscribed. Normal used cover and page wear. 100% Satisfaction Guaranteed. Our goal is your Peace of Mind...
| | | Critical incidents: service failures that matter most.: An article from: Cornell Hotel & Restaurant Administration Quarterly
Authors: Beth Chung, K. Douglas Hoffman
Buy New: $5.95
Category: Book
ASIN: B000988AN2
Publication Date: June 1, 1998
Availability: Available for download now
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